If you see a message saying a “Compatible TPM cannot be found,” your PC may have a TPM that is disabled. Type “tpm.msc” (do not use quotation marks) and choose OK. Option 2: Use the Microsoft Management Console If it is less than 2.0, your device does not meet the Windows 11 requirements. If you see an option for Security processor details under Security processor, select that and verify that your Specification version is 2.0. If you are able to enable a TPM, complete the next step to verify that it is a TPM 2.0. see How to enable TPM for more information or check your PC manufacturer’s support information for instructions. If you do not see a Security processor section on this screen your PC may have a TPM that is disabled. Run Settings > Update & Security > Windows Security > Device Security Most retail PC motherboards used by people building their own PC, for example, ship with TPM turned off by default even though it is almost always available to be enabled. If you are considering upgrading to Windows 11, check to ensure TPM 2.0 is enabled on your device. In some cases, PCs that are capable of running TPM 2.0 are not set up to do so. TPM 2.0 is used in Windows 11 for a number of features, including Windows Hello for identity protection and BitLocker for data protection. TPM 2.0 is required to run Windows 11, as an important building block for security-related features. Most PCs that have shipped in the last 5 years are capable of running Trusted Platform Module version 2.0 (TPM 2.0). If you are unfamiliar with this level of technical detail, we recommend that you consult your PC manufacturer’s support information for more instructions specific to your device.

This article is intended for users who are not able to upgrade to Windows 11 because their PC is not currently enabled with TPM 2.0 or their PC is capable of running TPM 2.0 but is not set up to do so.

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